A Dave & Buster's buyer stated that they were incorrectly charged $1,200 and were left with none money for the weekend.
A TikToker named Cheyenne (@keepcalmliveon) shared her irritating revel in at a Dave & Buster's location the place she claims that a checkout error on the bar resulted in her being out $1,200, resulting in a harrowing weekend the place she used to be not able to make use of any of her money, as she used her debit card and was once charged from the established order the exact amount of money she had in her checking account.
She says in the clip: "So let's talk about how I'm out $1,200 right now because of Dave and Buster's. Me and my friend went to Dave and Buster's last night we sit at the bar we get some food and drinks before we go to play games. Bartender asked if we wanna leave our tab open while we play games we say no."
She continues, "He's like OK I'll close your tab but I put you guys on the same tab so I'll just like split up your payments. When the guy ran my card, it charged me the exact amount that was in my bank account. When he goes to hand me my receipt, he realizes it he's like oh my God, I don't know what happened. Let me go check."
#daveandbusters #daveandbusterstiktok #customerservice
♬ original sound - Cheyenne Source: TikTok | @keepcalmliveon"And then he comes back and he's like I don't know what happened, like I put everything in right I swear I did I don't, I don't know why I charged you that. And mind you when he ran my friend's card my friend's card was charged for the correct amount. And I genuinely believe that there was something wrong with the machine because let me read you these numbers that are on our receipt."
She then starts to rattle off the figures that were at the receipt charge which are the supply of all her present financial woes: "Under total amount says $1,280. Under suggested 18% gratuity it says $16.20, and then under total including suggested gratuity it says $4,692."
Judging from the numbers that the TikToker reads in the video, it for sure seems like there is something fallacious going down with the device: "None of that makes any sense. My total was supposed to be $46.17 so the guy crosses out the total so I can still see it but then under it writes $46.17."
Cheyenne notes how the worker was surprised that this happened and was making an attempt to fix the location, so she really wasn't all that concerned. "I felt really bad for him honestly because I genuinely don't think it had anything to do with whatsoever. So I was chill, I was cool I was like yeah it's fine I'm sure everything will work out."
"So I wake up this morning and check my bank account it still says $0 so I'm like that's a problem so I call my bank they say that there's nothing they can do they can't dispute the charge because it still says it's pending. So I say OK maybe since it's still pending like they can actually do something at Dave and Busters."
Cheyenne persisted, "So I go to the location I get a manager for like 20 minutes she's trying to investigate what happened and she comes back and she's like your tab was closed out for the correct amount I have no idea why your card was charged that I'm so sorry and she was like whenever the transaction posts you should be charged the correct amount."
The TikToker added that the Dave and Buster's manager stated, "Maybe you can talk to your bank or something but I've done everything I can do on my end I'm really sorry. And she's like but I did take off your meal off of your receipt so you won't have to pay that again. I'm so sorry. And I'm like chill I'm like it's fine it's cool I leave."
Despite her laid-back response to discovering that a restaurant casually simply charged a ton of money on her card, she was stunned that the sort of large mistake may happen in the first place: "But it like kind of does blow my mind a little that like you charged me $1,200 for a $50 evening I am out all my money in my bank account for basically the entire weekend and maybe even more if things don't go through correctly."
While the gesture of comping her meal does indeed seem like a kind manner of apologizing, through motion, for the inconvenience, Cheyenne remarked that she's nonetheless in the long run out a big sum of money. "All you're gonna do is take off my food like you're still gonna make me pay the rest of my bill like that is wild to me."
She went on to say, "And I know I could have argued I should have fought for more but honestly at the end of the day that, it's just not worth it to me like just give me like you know the 95% of my money that you stole you can have the other 5$ I don't give a s***."
It's because of accidental fees like this that a large number of financial and fraud advisors strongly urge individuals to never pay for transactions with their debit card, because the money is robotically taken out in their checking account. It can sometimes take weeks for the costs to be reversed. With a bank card, you can dispute the transaction, however, and still have cash in your account to use to hide your dwelling expenses.
Replying to @morganmiraglia
♬ original sound - Cheyenne Source: TikTok | @keepcalmliveonCheyenne posted in a follow-up video that the chain in the long run refunded her everything of her receipt for the inconvenience and that her bank refunded her money.
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